Shipping Policy
At DHAAGA India, every piece is carefully packed and shipped with attention to detail.
Processing Time
Orders are processed within 1–2 working days after confirmation.
Delivery Timeline
• Metro cities: 3–5 business days
• Other locations: 5–7 business days
Shipping Charges
• Free shipping on prepaid orders
• Cash on Delivery may include a small additional fee
Once your order is shipped, you will receive tracking details via SMS/WhatsApp/email.
Returns & Exchange Policy
We aim to make your experience smooth and worry-free.
Eligibility for Exchange
• Request must be raised within 48 hours of delivery
• Product must be unused, unwashed, and in original condition
• Tags must be intact
What can be exchanged?
• Size issues
• Damaged or incorrect product
What cannot be returned/exchanged?
• Used or washed items
• Products without tags
• Items purchased during special sale (if applicable)
Exchange Process
1. Contact us via WhatsApp or email with your order details
2. Our team will guide you through the process
3. Reverse pickup will be arranged (where available)
Refunds
• We currently offer exchange or store credit only
• Refunds (if applicable) will be processed to original payment method within 5–7
working days
Important Note
Due to the handcrafted nature of chikankari, slight variations are natural and part of the product’s uniqueness.